URGENT UPDATE: A shocking hygiene rating controversy has unfolded at Kawa Asian Fusion, a popular takeaway on Botanic Avenue in Belfast. The owner confirmed on January 5, 2026, that they were unaware of having two separate accounts on Deliveroo, one displaying a concerning one-star hygiene rating and the other showcasing a misleading maximum score.
The takeaway received the low rating after an official inspection on October 16, 2025. This revelation has left customers confused and concerned about food safety practices at the establishment.
According to the owner, the discrepancy in ratings came as a complete surprise. “We had no idea there were two accounts,” they stated. “We are currently working to address the issue and ensure our hygiene practices meet the highest standards.” This incident raises urgent questions about how food businesses manage their online presence and the implications for consumer trust.
The dual ratings have sparked outrage among local residents and customers who rely on online platforms for food delivery information. The situation is particularly concerning given the impact of food hygiene on public health.
Food safety experts emphasize the importance of transparency in hygiene ratings, urging platforms like Deliveroo to improve their systems to prevent similar occurrences. “Consumers deserve to know the true hygiene status of the restaurants they order from,” an expert noted.
Kawa Asian Fusion’s owner is now taking immediate steps to rectify the situation, including working directly with Deliveroo to consolidate the accounts and update the hygiene rating accordingly. Customers are encouraged to stay tuned for further updates as the business navigates this critical challenge.
This incident serves as a stark reminder of the importance of food hygiene and the responsibility of restaurants to maintain high standards. As the situation develops, authorities are monitoring the business closely, ensuring compliance with health regulations.
For those who frequent Kawa Asian Fusion or use delivery services, this story is a wake-up call about the necessity of verifying hygiene ratings before making food choices. Stay informed as more details emerge regarding this urgent situation.
