UPDATE: Berkshire Roll-Off, a family-owned waste management company based in Lenox Dale, Massachusetts, is making significant strides just two and a half years after its acquisition by Daniel Hunter. The business is rapidly expanding to meet the surging demand for waste disposal services amid ongoing construction and renovation projects in the area.
Daniel Hunter, formerly the director of human resources at Soldier On, decided to pivot to entrepreneurship, stating, “People will always be constructing and remodeling buildings, and doing landscaping and cleaning out homes and businesses.” His vision has proven prescient, as the company continues to grow with an increasing number of job requests.
Berkshire Roll-Off specializes in providing open roll-off dumpsters for both commercial and residential use across most of Berkshire County. The company has recently transitioned from a one-person operation to a small family business, with Hunter’s sons, Noah and Josh, joining the team, along with his wife, Elaine. “It really is a family business,” Hunter remarked, emphasizing the collaborative nature of their operations.
As of now, Berkshire Roll-Off has acquired two additional trucks, bringing its fleet to three, with plans for a fourth to ensure reliability during peak operational times. Hunter explains that having a backup vehicle is crucial, stating, “In this business, you need a standby in case a truck breaks down.”
However, the waste management industry remains competitive and complex. Hunter faces challenges from larger corporations, particularly a publicly traded waste management giant based in Rutland, Vermont, which has consolidated several local companies. “They are the Goliath here,” Hunter noted, positioning Berkshire Roll-Off as the “David” competing against the industry behemoths.
The company’s focus on personalized customer service is a significant differentiator. Hunter answers client calls himself, fostering relationships with local contractors and residential customers. “It all comes down to knowing your customer and providing reliable, on-time quality service,” he said.
Berkshire Roll-Off offers a range of dumpster sizes, from 10 to 30 yards, specifically for temporary use during projects. They cater to various waste types, emphasizing dry waste like construction debris and household items. Hunter also highlighted the importance of adhering to regulations regarding hazardous materials, stating, “Prohibited items include aerosol cans, liquids, and paint.”
The company’s pricing structure is job-specific, typically ranging from $300 to $1,500 depending on size, duration, and location. Hunter is committed to providing clear guidelines and working closely with customers to ensure they understand the costs involved.
As the company continues to grow, it actively participates in community events and fundraisers, enhancing its local presence. “We take pride in what we do, so it’s very rewarding,” Hunter stated, reflecting on the family’s commitment to both their business and their community.
In light of increasing demand and competition, Berkshire Roll-Off is poised for continued growth. Customers looking for reliable waste management services in Berkshire County can expect prompt service and a personal touch from this expanding family business.
