The Royal Hospital for Children in Glasgow is currently facing unprecedented demand in its Accident & Emergency (A&E) department due to a surge in seasonal illnesses, particularly influenza. The NHS advises parents to seek A&E services only if they believe their child is suffering from a serious condition. For less critical situations, alternative care options may be more suitable.
As the A&E department experiences heightened pressure, families may encounter longer waiting times than usual. This situation can lead to increased stress for parents, especially when their child is unwell. The NHS encourages families to carefully assess the necessity of attending A&E, suggesting that better care may be available elsewhere for non-urgent cases.
To assist parents in making informed decisions, NHS Greater Glasgow and Clyde (NHSGGC) has provided resources that outline the appropriate services based on a child’s symptoms. Parents can visit the website at https://www.rhcg.org.uk/ for guidance on whether an A&E visit is warranted or if other healthcare options are more appropriate.
Mandy Meechan, Chief Nurse for Paediatrics and Neonatology at the Royal Hospital for Children, commented on the current situation, stating, “At this time of year, seasonal illnesses bring additional pressures to health services across the country, and the RHC is experiencing particular challenges at the moment. Our staff are working hard every day to make sure patients receive the care they need as quickly as possible, and we would like to thank them all for their continuing commitment.”
Given the high patient numbers, safety protocols have been implemented, allowing only one accompanying adult in the waiting area with the child to prevent overcrowding. A second adult may join once the child is in a treatment cubicle.
For minor injuries, the hospital’s minor injuries department is available for children over the age of five. This service can address issues such as broken bones, burns, and wounds, but it does not cater to serious head injuries or chest pains. Parents uncertain about the appropriate care for their child can utilize NHS Inform to assess symptoms and determine the best course of action.
In many cases, other healthcare services can provide quicker assistance. Options include visiting a local pharmacy, general practitioner (GP), optician, or dentist. These alternatives can help alleviate the burden on the A&E department, allowing it to focus on patients with more severe health issues.
If a situation is urgent or parents are unsure about the next steps, they can contact NHS24 by calling 111. This service ensures that individuals receive the necessary guidance and support, including advice on whether a visit to A&E is essential. By following these recommendations, families can contribute to more effective management of healthcare resources during this busy season.
