UPDATE: Tributes are flowing for Jo Austin, a cherished veterinary practice manager who passed away on February 20, 2023, at the age of 61. The beloved figure from Fornham All Saints, near Bury St Edmunds, worked at Eastgate Vets for an incredible 45 years and is remembered for her unwavering dedication and support for both pets and their owners.
Jo Austin’s sudden passing followed a brief illness, leaving a profound impact on the community. As the practice manager based at the Bury branch, she also provided essential support to the Mildenhall and Thetford locations. Her extensive experience began at just 16 years old when she joined Eastgate Vets as a ‘girl Friday,’ eventually rising to the role of practice manager over three decades ago.
Colleagues describe Jo as having a “heart of gold.”
“She was an amazing colleague with a heart of gold and we will all miss her terribly,”
said Claire Crane, co-practice manager at Eastgate Vets, who worked alongside Jo for 42 years. Claire noted that Jo was widely recognized by pet owners and had received countless messages of condolence from the community.
Jo’s warmth, empathy, and impeccable sense of humor made her a favorite among both clients and team members. Claire reflected on Jo’s nurturing nature:
“She always took the time to make sure everyone was okay.”
Beyond her professional life, Jo was passionate about gardening, sharing her love for plants with her colleagues, and often gifting them a piece of her passion.
Jo’s love for animals, particularly cats, led her to adopt numerous strays that came into the practice seeking homes. Her commitment to animal welfare extended beyond her work, demonstrating her deep compassion for all creatures.
Katie Robinson, a regional Business Development Director from VetPartners, the parent company of Eastgate Vets, expressed profound sadness over Jo’s passing.
“Jo put the needs of every team member above her own and has helped countless vets and nurses achieve their dreams,”
she stated, highlighting Jo’s legacy of kindness and dedication.
Jo Austin’s funeral is scheduled for midday on March 20, 2023, at St Edmund’s Chapel, West Suffolk Crematorium, Risby. Friends and family are encouraged to make donations in her memory to Bury’s Stray Cat Fund as they remember her incredible life and contributions to the veterinary community.
This urgent news highlights the deep bond between Jo Austin and the Bury St Edmunds community, showcasing her impact that reached far beyond her role at Eastgate Vets. Those who knew her will continue to honor her memory as a beacon of kindness and support in their lives.
